05Course

Processes that don't depend on you

You learn to see work end to end and redesign a key process so it runs with clear owners, metrics and agents.

What you take away

A redesigned process with owners, metrics and agents

What you do

Map and redesign a key process end to end, with its agents

How you learn

01
The idea
The theory in a short video, with its author and a verified public case.
02
Worked case
The same theory applied step by step to an example business that stays with you across the route.
03
A case from your industry
A business from your own industry, half built, for you to complete. Your agent checks your work against the rubric.
04
Your business
The full task on your own business. Your agent asks questions, checks each criterion quoting your work and points out your next step.
In the last pass, this is the task:Map and redesign a key process end to end, with its agents