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HIKIAgentic Learning Center ES

01Course

Your WhatsApp support agent

Course 2 of 7 in the Your Team of AI Agents Program

Your agent answers on WhatsApp with your business's current information and passes whatever it doesn't know to a person.

What you take away

A support agent with a hand-off rule

What you do

Answer with verified information and hand off to a person whatever it doesn't know

How you learn

  1. 01

    The idea

    The theory in a short video, with its author and a verified public case.

  2. 02

    Worked case

    The same theory applied step by step to an example business that stays with you across the route.

  3. 03

    A case from your industry

    A business from your own industry, half built, for you to complete. Your agent checks your work against the rubric.

  4. 04

    Your business

    The full task on your own business. Your agent asks questions, checks each criterion quoting your work and points out your next step.

    In the last pass, this is the task:Answer with verified information and hand off to a person whatever it doesn't know

Supporting authors

  • Your Team of AI AgentsFelipe López Morachapters 5, 6 and 8

This course draws on the book “Your Team of AI Agents”. About the book

From the Your Team of AI Agents Program

  1. Your Team of AI Agents
  2. Your WhatsApp support agent
  3. Your sales follow-up agent
  4. Your content agent
  5. Your admin agent
  6. Your knowledge agent
  7. Your agent team working together