Frequently asked questions
About hiki and how to buy
What is hiki?
Choose what you want to achieve and get your path: COP 9,900 guides and COP 14,900 short courses to reach your goals with your own AI assistant. hiki is a brand of LEX Learning Experience S.A.S., a Colombian company based in Cali.
Does hiki charge me for using AI?
No. You pay for the guide or the course, and you use AI with your own account, free or paid, as you prefer. How to choose and subscribe to your assistant: step-by-step guide
Does hiki do the work for me?
No. These are guides and courses: you learn to do it yourself, with your own AI assistant. When a course talks about agents, they are agents you build in your assistant.
Is there a subscription?
No. You pay once for each guide or course you want. hiki does not charge you anything monthly.
How do I know this is not a scam?
You pay with Wompi, Bancolombia's payment gateway, or on Hotmart; never to a person. The refund rules for what you buy here are in the Terms and conditions; on Hotmart you have 7 days to ask for a refund. hiki belongs to LEX Learning Experience S.A.S., a Colombian company based in Cali. We will never ask for your passwords or codes.
What do I need to start?
Your phone or your computer. Your own AI assistant (ChatGPT, Claude or Gemini, which have a free plan), with the account in your name. In the first course we teach you to choose it and set it up, and when it is worth paying for one.
What do I get with a guide and with a short course?
Guide: a short ebook, in PDF and EPUB, to read at your own pace. Short course: short videos and steps you do with your AI assistant, 2 to 4 hours, until it works.
About the ebook for people over 60
Is this for me at my age?
Yes. The book is written for people aged 60 and over. It explains every step with the name of the button to look for, and it has a section called “If this happens” with common mistakes and how to get out of them.
Technology scares me. Will I be able to do it?
The first chapter is done without a computer, with pen and paper. Then you go slowly: your phone, your email, your passwords and, at the end, your AI assistant. Every chapter ends with a checklist so you know you can move on.
What happens after I pay?
Hotmart writes to the email you paid with, and from there you download the book in PDF and EPUB. You read it on your phone, tablet or computer. If it does not arrive, write to [email protected] with your purchase number.
Will I make money?
We cannot promise that, and be wary of anyone who does. The book takes you to the point where your book, talk or course is published and your way to get paid is ready. What sells also depends on your topic, on who knows you and on your work.